Frequently Asked Questions
1.What makes your skincare products "natural"?
Our products are formulated with natural ingredients like argan oil, shea butter, cocoa butter, aloe vera, and essential vitamins. We focus on ingredients that nourish and hydrate your skin without harsh chemicals, providing gentle yet effective care for all skin types.
2.What are the benefits of argan oil in skincare?
Argan oil is rich in vitamin E, fatty acids, and antioxidants. It penetrates deeply to hydrate skin, helps support youthful-looking skin, improves skin texture and elasticity, and provides long-lasting moisture without feeling greasy. It's particularly beneficial for dry, dull, or dehydrated skin.
3.Are your products suitable for sensitive skin?
Yes! Our formulas are designed to be gentle and suitable for all skin types, including sensitive skin. The natural ingredients like aloe vera help soothe and calm skin, while argan oil provides hydration without irritation. However, we always recommend doing a patch test if you have specific sensitivity.
4.How do your products help with dry skin?
Our argan oil-based formulas are specifically designed to combat dryness. The combination of argan oil, shea butter, and cocoa butter creates a moisture barrier that helps prevent water loss while deeply hydrating the skin. Unlike products that sit on the surface, our formulas penetrate the skin to deliver lasting moisture.
5.What vitamins are in your products and what do they do?
Vitamin E: Provides moisturizing benefits with healing properties
Vitamin A: Helps unclog pores and improve skin texture
Vitamin C: Improves skin texture and appearance, supports a healthy glow
6. Will your products leave a greasy residue?
No! While our products are deeply hydrating, they're formulated to absorb quickly without leaving a heavy or greasy feel. Our lotions and body washes are lightweight yet effective, leaving your skin feeling soft, smooth, and comfortable—not oily.
7. How long do your products last?
Our products have a shelf life of 12 months. We recommend storing them in a cool, dry place away from direct sunlight to maintain their freshness and effectiveness.
8. Can I use your products daily?
Absolutely! Our products are formulated for daily use. In fact, consistent use will give you the best results. Use our body wash and shampoo/conditioner during your daily shower, and apply lotion after bathing or whenever your skin needs extra hydration.
8. What's the difference between your scent collections?
Coastal Shores: Fresh, crisp scent with lemon, marine air, lily of the valley, sandalwood, and clove—perfect for a clean, energizing feel
Grace: Sophisticated and hydrating argan oil blend
Hemp Body:
Natural hemp seed oil combined with argan oil for extra nourishment
White Tea & Sage: Light, refreshing, and calming
French Lavender & Honey:
Soothing and sweet
Ebony Frost: Rich and luxurious
Natural: Pure hydration without added fragrance
9. Do your products contain parabens or sulfates?
Our formulas are designed with your skin's health in mind. We use gentle, effective cleansing agents and preservatives that maintain product safety and freshness. Check individual product ingredient lists for complete transparency.
10. Can I use your body care products on my face?
While our products are gentle and natural, they're specifically formulated for body care. We recommend using products designed specifically for facial skin, as facial skin has different needs and sensitivities than body skin.
11. What size options are available?
We offer multiple sizes to fit your lifestyle:
8 oz bottles: Perfect for daily use.
3 oz bottles: Travel-friendly and purse-ready
Complete sets: Full hair and body care routines in one convenient package
12. How should I store my natural skincare products?
Store your products in a cool, dry place away from direct sunlight and excessive heat. Keep lids tightly closed when not in use to maintain freshness. Avoid storing in the shower if possible, as humidity can affect product longevity.
13. Are your products cruelty-free?
1.Shipping and Returns:
We are excited to offer free shipping on all orders over $100.00.
If you are not happy with your purchase, we provide a hassle free 14-day return policy along with a refund.
We ship orders within 2 business day.
2.What our return policy?
We offer our customers a 100% satisfaction guarantee. If you’re not completely satisfied, you may return products purchased for a refund subject to the terms of the Return Policy.
3.Shipping Options?
We ship within United States Only.
4.Do our products contain Parabens, sulfates or phosphates?
No, our product is free from all the above.
5. Are your product vegan and cruelty free?
Just like a gardener nurtures plants without harming the earth, out products are crafted with care, ensuring they are vegan and cruelty free.
6. Using natural products:
Our shampoo and conditioner duo takes between 3-5 washes for you to start seeing the benefits of our products. This period allows your hair and scalp to replenish the natural oils that have been stripped away by the alcohols and harsh chemicals.
7. How do I get coupons?
Sign up for our email list and or SMS updates to stay informed about our latest products and get exclusive promotional discounts.
We are committed to ethical practices and creating products that are kind to both your skin and the environment.
Still have questions?
We're here to help!
Contact us at tandlkreations@gmail.com and we'll be happy to answer any questions about our natural skincare products.